Latest News

Over 200 people attended the latest Southport Macmillan Centre event which supports people in adjusting to life with and beyond cancer. The event, organised by Macmillan Cancer Support in partnership with NHS Southport and Formby Clinical Commissioning Group (CCG) and Southport and Ormskirk H…Read More

A Southport doctor has made it to the finals of the prestigious 2015 North West NHS Leadership Recognition Awards. Dr David Unwin has been shortlisted in the category of ‘Innovator of the Year’ for his pioneering work at Norwood Surgery highlighting the ‘Low Carb Diet’ for people with…Read More

Sefton’s Mayor’s Christmas Toy Appeal is seeking donations of toys to make sure that children who really need them, have gifts to open on Christmas Day. You can donate in both Bootle and Southport Town Halls, local leisure centres and Crosby and Formby libraries. To find out more….Read More

If children and young people age 0-25yrs have special educational needs and / or a disability (SEND), Sefton’s Local Offer website will provide them, their families and professionals with accessible information about services and support available locally. The Local Offer helps you to understand …Read More

Two hospitals will be offering support to families remembering lost loved ones in the weeks before Christmas. The Baby and Child Remembrance Service will be held at Ormskirk hospital and led by the Trust chaplain, the Rev Martin Abrams. “The run up to Christmas can be a very exciting and…Read More

Following The Met Office weather alert, NHS Southport and Formby CCG would like to remind people that severe cold weather can be dangerous, especially for the very young or very old or those with chronic disease. The Met Office has issued a Level 2 cold weather alert across northern England for t…Read More

It is NHS Southport and Formby Clinical Commissioning Group’s (CCG’s) final Governing Body meeting of 2015 next week and anyone with an interest in its work is welcome to come along. The CCG holds its bi-monthly Governing Body meetings in public, so people can hear them discussing and making deci…Read More

NHS clinical commissioning groups (CCGs) in Southport, Formby and West Lancashire are encouraging people this self-care week to be aware of how they can look after themselves this winter. By keeping fit and healthy, individuals can take control of their own health, manage minor illnesses and effe…Read More

Pregnant women across the borough are being urged to make sure they get the flu jab this winter. The flu vaccination is one of the most effective ways to reduce harm from flu as it reduces risk of serious illness, hospitalisation and even death among those who are most at risk – including ex…Read More

Pharmacists in Sefton’s two clinical commissioning groups (CCGs) will be reminding residents about the range of services available in local chemists, and encouraging them to make appropriate use of NHS services during Ask Your Pharmacist week (9-15 November). Often, people make unnecessary …Read More

New models of care

The first Shaping Sefton event took place on Thursday 12th February 2015 at Aintree Racecourse.


Welcome from Cllr Ian Moncur, chair of Sefton’s Health and Wellbeing Board

Session 1 – Setting the scene
From Sefton to the International stage. What we have and what we want

Session 2 – Shaping Sefton
What will the future state of care system in Sefton look like?

Session 3 – System Leadership
What is it? What is it in an organisation? What is our style?

Session 4 – Making it happen
Governance, commissioning, risks, scale and pace

Session 5 – Questions and Answer Session
Questions, clarifications, thoughts and ideas

Next steps, thank you and close from Fiona Clark, chief officer, NHS south Sefton and NHs Southport and Formby CCGs and Cllr Moncur.


Chris Ham, chief executive, King’s Fund

Why integrated care is the future and how it can be achieved

Making it happen in Sefton

Chris Lawrence-Pietroni, Leadership Centre

Systems leadership

Fiona Clark, chief officer, NHS south Sefton and NHS Southport and Formby CCGs

Changing the system – the local context, challenges and opportunities

Shaping Sefton

We know that if we are to improve health in Southport and Formby we must transform the way services currently work, so they are better equipped and organised to meet the needs of our residents now and in the future.

Shaping Sefton will help us to achieve this. As part of Sefton Health and Wellbeing Board, we are leading this programme with support from the highly respected and independent King’s Fund.

Demands on health and social care are increasing and locally there are a number of reasons why this is the case. Here are just two:

  • We have a growing number of older residents with more complex health conditions, and this is much higher than the national average
  • We know that residents living in some parts of the borough can expect to live unacceptably shorter lives than their neighbours in more affluent areas of Sefton

Shaping Sefton brings together organisations from across health and social care to look at how we can respond to these local challenges, by creating services that work more closely together, so each person’s care is better coordinated and tailored to their individual needs. Shaping Sefton will also help us to deliver the vision for improved health and wellbeing that we have set out in our 5 year strategy and blueprint for transforming services.

Shaping Sefton launched in February 2015 with an event which explored what future models of care might look like. Further sessions will focus on care for older and vulnerable residents, primary care and unplanned care.

Shaping Sefton events

New models of care


NHS Southport and Formby CCG

You can contact us  by calling –  emailing – or you can write to us at:

Getting advice or making a complaint

Most questions and concerns can be resolved by our Patient Advice and Liaison Service (PALS). Contact PALS to:

  • ask questions about your own treatment, or someone else’s
  • find out about the services we commission
  • make a formal complaint

PALS can help patients and their families with particular concerns by liaising with health care staff, managers and others to resolve problems and provide prompt solutions.

PALS want to hear from you if you have any feedback, either positive or negative, about an NHS service.

Phone –  (Freephone: Mon-Fri, 9am-5pm, with 24 hour answerphone)
Email –

About Us

NHS Southport and Formby Clinical Commissioning Group (SFCCG) is made up of local doctors, nurses, practice staff and member of the public, who are well placed to know the health needs and views of people living in the area.

SFCCG brings together 19 doctor’s surgeries covering an area stretching from Ince Blundell in the south to Churchtown in the north.

It is playing an increasing role in deciding what services its 122,000 patients need to improve their health and wellbeing. From April 2013, SFCCG  became responsible for planning and buying or ‘commissioning’ may local health services, as part of the changes to the NHS.

To do this, SFCCG will work with a wide range of partners, including local people, Sefton Council, hospitals and community and voluntary organisations to make sure that health and health services in Southport and Formby continue to improve in the future.

Our vision

“Southport and Formby: a sustainable, healthy community”

Our values

Responsive – we will enable action, be accountable and transparent Approachable – we will listen and remain open minded Respectful – we will have integrity; we are fair, inclusive, reflective and will respect each other

Efficient – we will work informally, yet robustly, be innovative and flexible to make things happen

How you can get involved

There are lots of ways for you to get involved in our work or to find out more about your local health services:

GP practice patient groups
Many of our member GP practices have patient groups. These groups enable people to input into improving services at their local practice, as well as our wider CCG work.  Ask your surgery if it has a patient group and how you can join.

Governing Body meetings
We hold bi-monthly meetings in public, so you can hear us discussing our work and making decisions about local health services. There is also a chance to ask your questions before the meeting begins. Visit the About Us section to find dates for Governing Body meetings.

Big Chat events
We hold these public events regularly to update you about our work and ask for your views. We advertise the dates in the news section, so keep an eye out for forthcoming events. We also hold ‘Mini Chats’, which focus on particular health topics or services.

You can see reports from all previous Big Chat events by clicking on the links below:

Big Chat 1 – summer 2012
Big Chat 2 – 24 July 2013
Big Chat 3 – 29 October 2013
Big Chat 4  – 19 November 2014

Your health records

This information briefly explains why the NHS collects information about you, and how this information could be used. Your doctor and the team of health professionals caring for you keep records about your health and any treatment and care you receive from the NHS.  These records help make sure you receive the best possible care. Records may be written down (manual) or held on a computer (electronic) and may include:

  • Basic details about you, such as address and next of kin
  • Contact we have had with you, such as clinic visits
  • Notes and reports about your health
  • Details and records about your treatment and care
  • Results of investigations, such as laboratory tests, x-rays
  • Relevant information from other health professionals, relatives or those who care for you and know you well

Your records are used to guide and administer the care you receive.  The information in your records may be used to help protect the health of the public and to help us manage the NHS.  Information may be used for clinical audit to monitor the quality of the service provided.  

Some of this information will be held centrally and used for statistical purposes.  When we do this, we take strict measures to ensure that individual patients cannot be identified.  

In addition, the NHS maintains a number of registers for diseases, such as cancer, to allow the NHS to plan the services it provides.  These registers are used to monitor the effectiveness of treatments and therefore improve the outcomes for specific conditions over time.  

How do we maintain the confidentiality of your records?

Everyone working for the NHS has a legal duty to keep information about you confidential.  Anyone who receives information from us has a legal duty to keep it confidential.  

Who are our partner organisations?

We may also share your information, subject to strict agreement on how it will be used, with:

  • NHS Trusts
  • Specialist Trusts
  • Independent Contractors such as doctors, dentists, opticians, pharmacists
  • Private Sector Providers
  • Voluntary Sector Providers
  • Ambulance Trusts
  • NHS Commissioning Board (National)
  • NHS Commissioning Support Unit (local)
  • Social Care Services (children and adult services)
  • Local Authorities
  • Education Services
  • Fire and Rescue Services
  • Police
  • Other justified ‘data processors’ 

We will only pass information about you to them if they have a genuine need for it, or we have your permission to do so.

What does the law require?

The law requires us to report certain information to the appropriate authorities.  We do this only after a qualified health professional has given formal permission.

The law strictly controls the sharing of some types of very sensitive personal information.  We will not disclose your information to third parties without your permission unless there are exceptional circumstances, such as when the health or safety of others is at risk or if the law requires us to pass on information.

How do we use your records to help you?

Your records are used to guide and administer the care you receive to ensure that:

  • Your doctor, nurse or other healthcare professional involved in your care have accurate and up-to-date information to assess your health and decide what care you need when you visit in the future
  • There is a good information base for health professionals to assess the type and quality of care you have received
  • Your concerns can be properly investigated should you need to raise a complaint

We can also ensure that full information is available if you see another doctor, or are referred to a specialist or another part of the NHS.

How do we use your records to help others?

The information in your records may be used to help protect the health of the public and to help us manage the NHS by:

  • Making sure our services can meet patient needs in the future
  • Reviewing the care we provide to ensure it is of the highest standard
  • Paying your GP, dentist and hospital for the care they provide
  • Investigating incidents, complaints and legal claims
  • Reporting issues of patient safety
  • Helping with health research and development
  • Preparing statistics on NHS performance
  • Auditing NHS accounts and services
  • Auditing or administering public funds

Research projects are always approved by Local Research Ethics Committees. You will be specifically asked to consent for any research project in which you participate.

How can I access my health records?

The Data Protection Act 1998 allows you to find out what information about you is held on computer and in certain manual records, subject to certain conditions.  If you want to see your records, you need to make a written request to the NHS organisation(s) where you are being, or have been, treated, or have had contact with.

In certain circumstances, your right to see some details in your health records may be limited for your own interests or for another reason, such as the protection of others.

If you would like to know more about how your information is used you can speak to the person in charge of your care. You can also speak to your local Patient Advice and Liaison Service (PALS):

Need health advice?

There is a range of local services available if you or your family are unwell. Take a look below:

  • Your GP is your first point of contact for non-emergency illnesses which you can’t treat yourself, and practices can offer same day appointments if necessary
  • When the surgery is closed, you can still see a local GP with the GP out-of-hours service; just contact your usual practice number and your call will be re-directed
  • You can call when you need medical help fast but it’s not a emergency. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobiles
  • Your local pharmacy can offer free, confidential advice on a range of health issues and you don’t need an appointment

Visit the largest health website in the country, for information about hundreds of health issues, and details of GPs, pharmacies and dentists near to where you live.

If you don’t have a GP – perhaps because you’re new to the area or you’re a student – you can register with your local surgery. If you’re not sure where this is you can find out at – or call –

Our FOI Publication Scheme

Our Publication Scheme below provides some basic information about our organisation. You may find the details you are looking for, without having to make a formal request under the Freedom of Information Act.

We will be adding new information to this page on a regular basis, so keep checking for updates.

Who we are and what we do:

  • About us
  • Who’s who
  • Contact us

What we spend and how we spend it:

  • See regular finance and performance reports to our Governing Body

What our priorities are and how we are doing:

  • Our strategies
  • Our priorities

How we make decisions:

  • Our Constitution
  • See Governing Body minutes, agendas, papers and reports

Our policies and procedures:

  • Freedom of Information Policy

Lists and registers:

  • See Governing Body papers and reports

The services we offer:

Environmental Information Regulations

Information about the environment, such as details about how much energy we use, falls within The Environmental Information Regulations 2004 (EIR). You can make a request for information under the EIR the same way as you make an FOI request. However your request will be subject to the regulations governing EIR. Click here for details

Making an EIR request

The Environmental Information Regulations deal with environmental information held by public authorities in England, Northern Ireland and Wales. Environmental information is divided into the following six main areas:

  • the state of the elements of the environment, such as air, water, soil, land, fauna (including people)
  • emissions and discharges (gases and fluids), noise, energy, radiation, waste and other such substances
  • measures and activities such as policies, plans, and agreements affecting or likely to affect the state of the elements of the environment
  • reports, cost-benefit and economic analyses
  • the state of human health and safety, contamination of the food chain
  • cultural sites and built structures (as they may be affected by environmental factors)

The Code of Practice on the discharge of the obligations of public authorities under EIR sets out good practice recommendations for public authorities to follow in meeting their obligations under the Regulations.